Frequently Asked Questions
Everything you need to know about shopping with Avon
How can I track my order?
Once your order has been shipped, you will receive an email confirmation with a tracking link. You can also monitor your delivery status by logging into your account and visiting the 'Order History' section.
What is your return policy?
We offer a 45-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product within 45 days of the shipping date for a full refund or exchange.
Does Avon test products on animals?
Avon does not conduct animal testing to substantiate the safety of its products or ingredients. We are proud to be the first major global beauty company to end animal testing across all our product lines.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options through PayPal and Apple Pay.
How do I find the right shade for my skin tone?
You can use our Virtual Try-On tool available on product pages or consult our digital Shade Finder guide. For personalized advice, you can also connect with an Avon Representative.
How long does shipping take?
Standard shipping typically takes 4-7 business days. We also offer expedited shipping options at checkout if you need your beauty essentials sooner.